Return and Refund Policy

We want you to be completely satisfied with your purchase. If you need to return an item, please follow the steps below:

  1. Initiate a Return: Contact our customer service team within 30 days of receiving your order to initiate the return process. Provide your order number and reason for the return.

  2. Prepare Your Return: Ensure the product is in its original packaging, unused, and in the same condition as you received it. Include any accessories, manuals, or other items that came with it.

  3. Ship the Item: Once your return is authorised, you will receive an address and a reference code to return your package.

  4. Track Your Return: Keep a record of your return tracking number to monitor the return status. This helps ensure the package reaches us safely.

  5. Receive Your Refund: Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method within 5-7 business days. You will receive a confirmation email once the refund is completed.

If you have any questions or need assistance, please contact our customer service team. We are here to help!